Return Policy

Hassle-Free Returns: Easy Process for a Stress-Free Shopping Experience

Policy
At Maya Bath, we are committed to providing high-quality products designed to enhance your home. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund. Please note that returns and exchanges are made at the buyer’s expense, and the original shipping cost is non-refundable. Refunds will be issued to the original payment method unless an alternative is requested and approved. All items must be returned in their original condition. Upon receiving the returned item, we will inspect and process the return.

Return conditions

  • Items must be in new condition and include the original packaging.
  • Securely package your items to prevent damage during return shipping. We are not responsible for items damaged in transit.
  • Used products are not eligible for return or exchange.

Faulty Goods
Please inspect your order thoroughly upon arrival. If you discover any damage, email us at support@mayabath.com with your order number, a description of the damage, and accompanying photos.

How to Generate a Return
Customers are responsible for the cost of return shipping. We will assist in scheduling the return pickup with a trucking company. Please email support@mayabath.com with your order number, and we will coordinate the pickup. Once you have received and printed your return label, securely attach it to the outside of your package. Returns will be picked up by a trucking company. 

Once your return has been processed, please allow 3-5 business days for the funds to be transferred back to your original payment method.

For further assistance with your return, email us at support@mayabath.com.